Construction Playbook

CONSTRUCTION PLAYBOOK 2025 EDITION

CONFIDENTIAL - the information contained herein is proprietary to Century Communities and is not to be shared with anyone outside the organizations. This includes any reproduction of the entire document or portions, including making any physical or digital copies.

TABLE OF CONTENTS

Century Proud

1

What Does It Mean to be “Century Proud”?

1

Playbook Overview

3

Introduction

3

Construction Manager

5

Leadership Dress Code

5 6 8 9

Your Primary Responsibilities Time Management Sample Weekly Schedule

12 13

Tools of the Trade

Jobsite Management

17

BuildPro

17 18

Trade Partners/Suppliers Jobsite Cleanliness

20 21 22 23 25 26 32 32 34 37 37 38 38 41 42 44 46 48 51 51 53 55 59 66 69 70 73

Storm Water Pollution Prevention Plan (SWPPP)

Redlining

EPO’s (Extra Purchase Orders) Third-Party Risk Management Inspections

Jobsite Signage

Top 10 Jobsite Presentation Traits

Jobsite Security

Mold Notification Protocol

Safety

Safety Overview Safety Policies OSHA Certification

Multi-Family Construction

Firewall/Area Separation Wall Process Example of Firewall Detail from American Gypsum

Century Complete Firewall Detail

Other Considerations

The Century Experience New Buyer Orientation (NBO) Pre-Drywall Orientation (PDO) Quality Assurance (QA) Pre-Closing Orientation (PCO)

Post-Closing Visits

How to Request Warranty Service

Best Practices Recap

Miscellaneous

Century Communities University

73

Takeaways

74

CENTURY PROUD

Externally, “A Home For Every Dream” is our tagline for future and existing Homeowners. Internally, our goal is to be “Century Proud” in everything we do, every day.

WHAT DOES IT MEAN TO BE “CENTURY PROUD”? As a Century field associate, there are three components of being “Century Proud”:

• Represent yourself in the most professional way possible. How you carry yourself, how you speak, how often you smile, and your attire … all influence how our Trade Partners/Suppliers and Homeowners perceive you. • “Every Home. Every Room. Every Day.” Walk your community every day and ensure your site, entry, landscaping, signage, model, and production homes look picture-perfect. How our communities look and feel is a direct reflection on our company and the pride we take in our work. • Provide a first-class experience to every Trade Partner/Supplier and Homeowner every day. Effective communication, scheduling, and jobsite management will lead to faster build times, high quality homes, and delighted Homeowners. As a valued member of the Century team, we challenge you to be “Century Proud,” and give your personal best each and every day.

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2 | Playbook Overview | CONSTRUCTION PLAYBOOK

PLAYBOOK OVERVIEW

INTRODUCTION The Construction Playbook outlines how we build homes at Century. Whether your title is Construction Manager, Construction Manager 2, Senior Construction Manager, or Area Construction Manager, this Playbook serves as the best resource for all things related to your department and role. Throughout the Playbook, we will use the title of Construction Manager for ease of explanation. Understanding and putting this information into practice offers you the greatest chance for success in your role at Century.

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4 | Construction Manager | CONSTRUCTION PLAYBOOK

CONSTRUCTION MANAGER

As a Construction Manager, you are responsible for managing schedules, Trade Partners/Suppliers, Homeowners, home production, model homes, and various other projects. You play an integral and extremely important role in our business. Because of the importance of your role, we will spend the next few sections further explaining your duties.

LEADERSHIP Leadership is not confined to management roles. Reflect on the ways you can demonstrate leadership on a daily basis. Be mindful of your surroundings and recognize the influence you can have on those around you. Embrace the responsibility to make a positive impact. Take ownership of your role and the contributions you make. For instance, if you notice a piece of garbage on the jobsite, take the initiative to dispose of it. If a Homeowner has a question, ensure you respond promptly, ideally within 24 hours. As the leader of your new home community, you are responsible for your entire jobsite, and this includes creating the culture on your jobsite. Take this responsibility seriously and lead as you wish to be led. It may surprise you how your actions, both positive and negative, can have an impact on those around you.

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DRESS CODE Looking the part plays a significant role in being a leader. Our appearance helps us maintain a level of professionalism. Professionalism in appearance helps our Prospects, Buyers, and Homeowners easily identify any Century associate. What does professionalism at Century look like? A consistent Century branded dress code that is clean and free of stains, holes, frays, etc. Construction Managers are required to wear the following every day on the jobsite: • Company branded hard hat, free of any additional stickers (to be worn at all times in the field) • Company branded shirt • Company branded name tag with company logo • Jeans or Khakis (no leggings) • Field boots (no flip flops or tennis shoes) • Pleated or flat front golf shorts (no jean or cargo type shorts allowed) • Company branded high visibility safety vest (to be worn at all times in the field) • Company branded vest or jacket (when necessary)

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EXAMPLES OF COMPANY APPROVED ATTIRE

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YOUR PRIMARY RESPONSIBILITIES As a Construction Manager, your main responsibility is to coordinate and schedule all on-site construction activities. Ensure your jobsite, production homes, and model homes look picture perfect, manage the construction of best-in-class homes, and promote jobsite safety. You are expected to: • Present yourself in a professional manner, both in action and appearance. • Use BuildPro (Century’s scheduling tool) to release and complete tasks on-time. In some cases, it may be necessary to release material delivery tasks early to ensure timely arrival of supplies onsite and stay on schedule. Through BuildPro, the Construction Manager can order materials and schedule inspections as necessary to keep production on schedule. Your goal should be to use BuildPro at least twice daily. • Walk through “every home, every room, every day” so production issues can be identified and solved immediately. • Manage the schedule and performance of all Trade Partners/Suppliers so our homes are built on schedule, within budget, per plan, and specification. • Construct homes within their prescribed budgets and validate work completed by a Trade Partner/ Supplier before payment is released. Negotiate the lowest price when an Extra Purchase Order (EPO) is required and obtain authorization from your reporting manager for all EPO’s. • Ensure all production homes and finished lots are in compliance with Land Development, Architectural, and Engineering plans and specifications. Verify the most current plan set is loaded into BuildPro and our Trade Partners/Suppliers are also using the most current plan set. • Maintain positive relationships with Homeowners, Trade Partners/Suppliers, Municipal Inspectors, and internal associates. • Promote jobsite safety, encourage safe work practices, and rectify jobsite hazards immediately. Ensure job trailers are in compliance with Century safety standards and ensure all internal associates and Third-Party Trade Partners/Suppliers are adhering to Century’s safety policies. • Maintain a clean and organized community, including homes under construction, finished homes, model homes, finished lots, lots under development, raw land, community landscaping, community common areas, and your construction office. • Oversee erosion control in conformance with SWPPP regulations. • Ensure high levels of satisfaction via Eliant Homeowner Feedback in Home Delivery, Overall Construction, and Workmanship Material categories, along with timely home delivery and cleanliness. • Prepare, schedule, and supervise the timely completion of all outstanding items, whether it is from a Quality Assurance Walk (QA) or Pre-Close Orientation (PCO). • Perform other duties as assigned.

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KNOWLEDGE, SKILLS, AND ABILITIES: • Ability to handle multiple projects and work in a fast-paced environment while remaining positive and under control. • Ability to effectively work with internal and external partners on all levels and develop positive and productive relationships with a culture of being “Century Proud”.

• Well-developed interpersonal skills and the ability to get along with diverse personalities. • Have a “roll-up-your-sleeves” personality and be comfortable working “hands-on”. • Excellent written and verbal communication skills. • Ability to adapt to changing environments. • Attention to detail. • Very organized with systematic approach to achieving accuracy and efficiency.

TIME MANAGEMENT

In your position, managing your time effectively can mean the difference between a job completed on time and one that is not. When you manage your schedule well, you allow for a smooth transition from one task to another, which leads to a better-quality home and on time delivery to your internal and external partners and ultimately, your Homeowners. By managing your time effectively, you can promote a healthy work-life balance, which results in experiencing success on the jobsite and being able to enjoy important moments with family and friends. Organization of time is different for each Construction Manager. You are encouraged to develop a system for identifying and managing priorities. This preparation is critical, not only for your efficiency and stress management, but also in how it affects those on your team and beyond. Take time to evaluate what needs to be accomplished and prioritize what is most important. Daily Routine Creating a daily routine that works best for you and helps you complete necessary tasks is vital to your success. Maintain your focus on daily tasks when pulled in different directions, then get back to your daily routine quickly. While creating this routine, consider the following: location of your division and community, the time of year, and of course, the weather. Be mindful of permitted working hours. There may be a Homeowners Association (HOA) or a local municipality with rules that set specific work days and hours of construction. You are responsible for knowing what they are and setting your schedule accordingly. Discuss the hours of operation for your community with your manager. Understanding his/her expectations will help assist you in creating your daily routine.

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Prepare For The Day Start every day with a plan. Review your calendar for any Buyer/Homeowner appointments you may have and prepare any documentation. List your required tasks for the day and prioritize them in sequence of importance. Daily Field Walks One of your primary goals is to successfully manage the construction of your homes. Given that goal, another responsibility is to ensure your Trade Partners/Suppliers can access homes when they arrive to work. This should be your first responsibility upon arrival at your community. Having every home unlocked and ready for the day’s work means the difference between Trade Partners/Suppliers completing their daily task on time and your homes falling behind schedule. Every Home. Every Room. Every Day. You should thoroughly walk every home in production at least twice a day: once in the morning as you unlock the home, and once in the afternoon as you lock up to end the day. During your daily walks, check to see if scheduled and projected tasks have been accomplished and if your homes, lots, and signage are in great condition. Walking “every home, every room, every day” will help your community to stay on track and looking its best for your Sales team and potential Buyers. In some situations, Construction Managers may be responsible for more than one community. When this occurs, you will need to adjust your daily routine to set you and your team up for success.

Best Practice: Ensure all your tasks and appointments are kept up-to-date in your Outlook calendar. While desk, wall, and other organizational calendars (ie, Franklin Planners) are effective organizational tools, ensure your activities are loaded into your Outlook calendar instead, as doing so allows your managers and other internal associates to see your availability and daily activity.

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A sample of a daily routine is below for your reference: Start of the Day: • Unlock and prepare access to all homes in production within your community. Open the garage. • Thoroughly inspect every home to verify your Trade Partners/Suppliers completed their scheduled tasks. • Thoroughly inspect each home verifying Trade Partner/Supplier completion and cleanliness of previous days tasks. Throughout the Day: • Be available to answer questions and provide necessary information to your Trade Partners/ Suppliers. Ask your Trade Partners/Suppliers the question, “Do you have everything you need to complete your tasks per the schedule today?” • Walk your jobsite to ensure Trade Partners/ Suppliers are adhering to Century safety, site cleanliness, traffic, parking, and noise level policies.

• As you walk homes, address any issues you see immediately with your Trade Partners/ Suppliers to keep your homes on schedule. • Verify all address/lot signs are straight, clean and professionally printed with a Century logo. • Check and verify all permit boards, options sheets, and other Century policy paperwork are professionally printed and properly displayed with the Century logo. • Document any safety or SWPPP-related findings or issues on Century’s safety app, only after discussing with the Trade Partner/Supplier in question. • When an Inspector is on site, walk your homes with the Inspector. Establishing a positive relationship with them is very important. Always act and speak professionally in any interaction with your Inspector. Take this opportunity to learn about your Inspector and understand what they typically focus on to ensure your homes are ready to pass all inspections. • At the end of every workday, lock up every home. This includes closing and securing all windows and doors, checking thermostats, turning off lights and securing delivered material to prevent theft or damage. • Pick up approved plans from the day’s inspections.

End of the Day: • Before leaving for the day, schedule or

reschedule any necessary inspections for the next day (consider local municipality hours). Make all necessary phone calls, update your schedules in BuildPro and distribute any punch-list items to your Trade Partners/ Suppliers.

With so much to accomplish each day, your success depends on being prepared to answer questions. It is your responsibility to provide accurate and timely answers to those questions. When armed with the necessary tools, you can easily provide these answers. Should you not know the answer, or are not able to find the answer, always let them know you will get back to them as soon as you do find the information requested, and do so promptly. When you provide the right answer, even if not immediately, your creditability increases with all those you interact with, and credibility is one key to your success.

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SAMPLE WEEKLY SCHEDULE

Monday

Tuesday

Wednesday

Thursday

Friday

Unlock homes. Check to see what vendors are in site (or missing) Drive site to check for cleanliness & Safety Login to BuildPro - schedule, completion of tasks, alerts, EPOs, etc.

Unlock homes. Check to see what vendors are in site (or missing) Drive site to check for cleanliness & Safety Login to BuildPro - schedule, completion of tasks, alerts, EPOs, etc.

Unlock homes. Check to see what vendors are in site (or missing) Drive site to check for cleanliness & Safety Login to BuildPro - schedule, completion of tasks, alerts, EPOs, etc.

Unlock homes. Check to see what vendors are in site (or missing) Drive site to check for cleanliness & Safety Login to BuildPro - schedule, completion of tasks, alerts, EPOs, etc.

Unlock homes. Check to see what vendors are in site (or missing) Drive site to check for cleanliness & Safety Login to BuildPro - schedule, completion of tasks, alerts, EPOs, etc.

7:00

8:00

Schedule inspection/ Safety Observation

Schedule inspection/ Safety Observation

Schedule inspection/ Safety Observation

Schedule inspection/ Safety Observation

Schedule inspection/ Safety Audit

9:00

Continue walking homes for quality and schedule adherence

Continue walking homes for quality and schedule adherence

Pre-Closing Orientation (PCO) walk - if applicable

Pre-Closing Orientation (PCO) walk - if applicable

Pre-Closing Orientation (PCO) walk - if applicable

10:00

11:00

Lunch

Lunch

Lunch

Lunch

Lunch

BuildPro. Forward look at week’s and following week’s schedule, material deliveries, etc. (release tasks)

BuildPro. Forward look at week’s and following week’s schedule, material deliveries, etc. (release tasks)

BuildPro. Forward look at week’s and following week’s schedule, material deliveries, etc. (release tasks)

BuildPro. Forward look at week’s and following week’s schedule, material deliveries, etc. (release tasks)

12:00

Team Meeting

1:00

Inspections

Inspections

Inspections

Inspections

Inspections

Walk homes to see what vendors completed, word required for the following day, etc. Start locking homes BuildPro complete any tasks or reschedule, if needed

Walk homes to see what vendors completed, word required for the following day, etc. Start locking homes BuildPro complete any tasks or reschedule, if needed

Walk homes to see what vendors completed, word required for the following day, etc. Start locking homes BuildPro complete any tasks or reschedule, if needed

Walk homes to see what vendors completed, word required for the following day, etc. Start locking homes BuildPro complete any tasks or reschedule, if needed

Walk homes to see what vendors completed, word required for the following day, etc. Start locking homes BuildPro complete any tasks or reschedule, if needed

3:00

4:00

LEARNING IN ACTION Show your manager your Outlook Schedule Manager Signature__________________ Date _______________ Discuss opportunities to improve your organizational and scheduling skills with your mentor/manager Manager Signature__________________ Date _______________

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TOOLS OF THE TRADE

What are Tools of the Trade? Tools of the Trade are the physical tools or information required for successful completion of your job. When considering the tools necessary to do your job effectively, one would immediately assume a hard hat, boots, and other safety equipment. Additional important tools are the reference resources you can quickly and easily check to ensure you are using the correct schedules, floorplans, colors, options, and materials to construct your homes. Additionally, other reference materials are needed to check setbacks, dimensions, plot plans and codes specific to the local municipality. Listed below are tools you should always have with you and tools you should have easy access to as needed. Additional tools may be required depending on your region or division. Required Tools of the Trade: • Hard hat and safety glasses: It is a Century policy every person on a jobsite is required to wear a hard hat, 100% of the time, every day. This policy is non-negotiable, as safety is our number one priority. Lead by example! Your Trade Partners/Suppliers and even Homeowners watch you and see if you follow the rules. Their actions will mirror yours. If required in your division, wear safety glasses as well. • Phone: Always have your phone with you and where you can hear it and answer calls, texts and emails immediately. Communicating in real time with your internal and external partners as you walk the jobsite will help keep you on schedule. • iPad: In addition to a regular laptop for daily administrative tasks, all field associates must have a company issued mobile device such as an iPad to accommodate the Mobile Job Management Express (MJME) platform. This MJME is what allows access to and participation in Century’s Quality Assurance (QA), Pre-Close Orientation (PCO), and Customer Signoff processes. • BuildPro is Century’s scheduling tool. - Key documents to be kept in either the BuildPro “Documents” folders, physically on the jobsite, or in vehicle/satellite office (i.e., Century Complete generally does not have jobsite trailers at communities): - Contract Documents - Schedule - Site Plans, Maps & Address Lists - Community Information - Specifications Floor Plans, including Lot Specific - Color Sheet & Selections Sheet - Design Sheets & Options Selections - Community Map - Subdivision Lot Address List - Jobsite Rules and Regulations - Soils Report - Lot Files - Permits - Design Center Information & Standard Floor Breaks

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• Tape measure: This can be one of the most utilized tools throughout your day. Have a quality tape measure that is one inch wide and a minimum length of 25-feet. - 100-foot tape measure: Useful for measuring setbacks and other measurements that exceed your 25-foot measuring tape. • Jobsite Rules & Regulations Signs: Provided by your division, these signs explain our policies and jobsite rules such as safety requirements (100% hardhat policy), no food or drink, or loud music in any home. • Markers: Having a supply of large, permanent markers on hand is useful in marking items, identifying necessary corrections or writing the lot/plan number of the home. Be cognizant of where you use these markers as they are permanent and can etch the surface of different materials. Only use where you know it will be covered up. Anyone can see what you write, including and especially Homeowners. Remember to keep it professional and stick to the facts. • Spray paint: For use only when necessary to mark important items such as HVAC register locations, cabinet layouts, plumbing, electric locations or addresses on foundations and slabs. As with markers, only write in areas where it can be covered up and always write professionally. In some cases, the paint may bleed through vinyl or stucco. Be aware of the location and material coverage before using the paint. • Tape: Consistently using different colored tape helps identify what Trade is necessary for which repair (i.e blue tape = cabinet and paint touch-up, green tape = drywall touch-up). • Six-foot level: A level is valuable when doing quality and frame walks to check for level and plumb surfaces.

LEARNING IN ACTION Review both electronic and physical tools with your mentor/manager. Manager Signature__________________ Date _______________

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Q & A

• Why do we have a dress code?

• Is a daily routine important? In what ways?

• In what areas of your job responsibilities could you improve? Make a list and reach out to your manager for additional support and training, if necessary.

SUGGESTED ASSIGNMENTS

• Do you have a colleague you admire? What qualities or actions stand out to you? Reach out to them and ask how they achieve their success. View this as an opportunity for learning and growth. Try incorporating some of their strategies into your daily and weekly routine.

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16 | Jobsite Management | CONSTRUCTION PLAYBOOK

JOBSITE MANAGEMENT

Walking homes is a critical part of your job. As a Construction Manager, every home in your community is your responsibility. You are committed to delivering each home on time and 100% complete at the PCO. Delivering a quality home goes without saying, but sometimes we can forget this important piece of the puzzle. Throughout the construction of a home, you perform many quality walkthroughs, both formal and informal. In fact, every time you walk through a home in production, you should be observing the quality of construction taking place. If a job was not completed to Century’s quality standards, it is a great best practice to immediately call the Trade Partner/Supplier back to the jobsite. Professionally ask them to correct their work and discuss your expectations of quality and cleanliness for future reference. Addressing and resolving issues in a timely manner, as they are found, is critical to your success. BUILDPRO Century uses BuildPro as our construction scheduling and payment tool. It can be accessed using your computer, smartphone, tablet or other internet enabled device. BuildPro allows you to communicate, in real time, the progress of your homes to both your Trade Partners/Suppliers and your internal team. When used as intended, BuildPro is your greatest tool in daily task organization, keeping your job on track, on time and on budget.

At a minimum, updating your schedule twice a day to ensure schedule accuracy is the goal. BuildPro allows you to:

• Accurately schedule • Upload construction documents • Generate Extra Purchase Orders (EPOs) • Communicate with Trade Partners/Suppliers • Pay Trade Partners/Suppliers

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TRADE PARTNERS/SUPPLIERS Building a True Partnership

What is a partner? According to Webster’s Dictionary, a partner is “…one that shares; one associated with another especially in an action.” We truly are associated with our Trade Partners/Suppliers in an action. That action is to build homes. Without them, building homes would not be possible. Our Trade Partners/Suppliers are a very important part of our business. A Trade “Partner” is a company that has entered into a contractual agreement with Century to provide services and perform essential work on our jobsites. Our Trade Partners/Suppliers play a crucial role in the success of building our homes by helping to develop the land, construct parks and amenities, and maintain clean and safe jobsites. They are also responsible for numerous other vital tasks that ensure the smooth progress of construction, and ultimately help us meet our commitment to delivering quality homes to our Homeowners. Their expertise, dedication, and reliable services are vital to maintaining our construction and safety standards and ensuring timely project completion. When we form a partnership, we also form a relationship. Think of the positive relationships you have in your life. You likely gravitate to the relationships that mean the most to you, including family and close friends. In those relationships, certain qualities exist such as trust, respect, consideration, and care. It could be argued that any strong relationship should be built upon these qualities. You may never have as deep a relationship with a Trade Partner/Supplier as you do with a family member or friend, but the same principles apply. As the Construction Manager, it is up to you to create the culture on your jobsite. Strive for a culture filled with trust, respect, accountability, consideration and care. Setting Proper Expectations Just as we set expectations with our Buyers, we should set appropriate expectations with our Trade Partners/ Suppliers. As the leader of your community, this becomes your responsibility. Take time to meet with each Trade Foreman to set expectations for safety, cleanliness, home readiness, system usage and staying on schedule. First and foremost, it should be clearly understood that safety is our number one focus. Every Trade Partner/Supplier on an active jobsite is required to wear a hard hat and tie off when six feet off of the ground (7 ½ feet in California). Additionally, set the expectation that your Trade Partners’/Suppliers’ work needs to be per plan and up to Century quality standards, the jobsite needs to be left clean every day and tasks need to be completed on schedule. Manage Partners More Effectively Management of Trade Partners/Suppliers has a lot to do with how you interact with them. From Trade supervisors to laborers, each deserves to be treated with respect and dignity. Speak to every person on your jobsite with kindness and in a professional manner. Creating a culture on your jobsite of mutual respect, accountability, quality and safety will help ensure your success.

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Accurate Scheduling Accurate scheduling is critical to reducing your cycle times and attracting and retaining the best Trades in your market. At Century, we strive to achieve an even, steady flow of production to the furthest extent possible. What is Even Flow? It is a steady release of home starts over a period of time. For example, releasing two homes per week versus releasing eight homes at once at the end of the month. Even Flow production will help prevent an end of month or quarter rush of closings and keep home closings from slipping to the next period. Working in BuildPro daily and ensuring schedule accuracy will decrease your cycle times, improve the quality of your homes and may reduce costs for our Trade Partners/Suppliers and ultimately Century by eliminating unnecessary trips to a home that is not ready.

Best Practice: When we manage our schedules well and hold our Trade Partners/ Suppliers accountable, we prevent unnecessary dry runs. Dry runs erode the trust and confidence Trade Partners/Suppliers have in Century, often leading to EPO’s (hitting your division’s bottom line).

On-Time Payment Though you are not responsible for issuing checks to our Trade Partners/Suppliers, you do hold the key to releasing payment: through accurate scheduling and proper BuildPro usage. Once you mark a payable task complete in BuildPro, it signals to Accounting the Trade Partner/Supplier has completed their work and is ready to be paid. You do not want to be the reason your Trade Partner/Supplier does not get paid on time. If a task is not 100% complete or was not completed to our quality standards, it is your responsibility to have that discussion with your Trade Partner/Supplier and have them correct the situation before you complete the task in BuildPro and release payment.

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JOBSITE CLEANLINESS As mentioned before, one of the many ways a Construction Manager can be “Century Proud” is by ensuring their community is clean and clear of trash, debris, excess materials, weeds and unnecessary stockpiles. Also, our Master Subcontractor Agreements (MSAs) require our Trades to clean up after themselves every day. Depending what region you build in, there may be municipal requirements which dictate how you set up your waste disposal solutions in your communities.

Possible Solutions

Pros

Cons

One Dumpster Per Lot

Trade Partners/Suppliers do not have to walk a far distance to each dumpster.

Some municipalities will not allow trash to be hauled off weekly. Trash must be placed in larger “roll-off” bins before getting hauled off by an approved company (i.e. Waste Management). Tend to be filled by Homeowners. Cost prohibitive. In California, it is a SWPPP violation due to the possibility of liquids leaking out. OSB bins can have 3-4 sides but no bottom. These bins are used to pile trash in a designated area. These bins are not allowed to be picked up by any type of equipment. Personnel/Trade Partners/Suppliers must dispose of waste to a dumpster/bin.

OSB Bins

Cost effective, and simple to build. Each lot can have its own OSB bin, thereby promoting jobsite cleanliness.

Smaller Pre-manufactured Bins

Can be easily emptied with a rotator attachment on the front of a Bobcat. A trash service can visit a neighborhood more frequently due to less manual labor associated with emptying a pre-manufactured bin. Will not damage concrete and will prevent liquids from seeping out of the trash container and onto new concrete or dirt.

Must be frequently emptied during the framing and mechanical stages.

Street Sweeps

Keeps roads clean. Promotes effective SWPPP.

If done too frequently, costs will add up and exceed budget.

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STORM WATER POLLUTION PREVENTION PLAN (SWPPP) Quote from the Environmental Protection Agency’s SWPPP handbook: “A SWPPP is a site-specific, written document that: • Identifies potential sources of stormwater pollution at the construction site.

• Describes practices to reduce pollutants in stormwater discharges from the construction site. Reduction of pollutants is often achieved by controlling the volume of stormwater runoff (e.g., taking steps to allow stormwater to infiltrate into the soil). • Identifies procedures the operator will implement to comply with the terms and conditions of a construction general permit. What does this mean to a Construction Manager? Failure to implement your SWPPP could result in significant fines from EPA or a State Environmental Agency. Therefore, it is important you develop your SWPPP to address the specific conditions at your site, fully implement it, and keep it up to date to reflect changes at your site. Your construction leadership team will help you outline your community’s SWPPP strategy. Depending on the conditions, a Third-Party Vendor that specializes in setting up and maintaining SWPPP Best Management Practices (BMPs) may be necessary.

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REDLINING While Century’s plans are extensively reviewed by internal and Third-Party Architects/Engineers, there are occasions where an error may arise, and a correction is required. This process is called “redlining.” Simply put, redlining is the process in which we markup errors, changes, or revisions in red ink so that modifications are more visible. After an error or improvement is discovered and the plans have been redlined, your management team and National Architecture team must be informed. This is important because the plan in the National Plan Library must be updated to reflect the correction/improvement as plans are often reused in a division and throughout the country. In some cases, after a correction is identified, your manager may decide to revise a set of plans. Note: in most cases, municipalities have to approve an updated set of plans. The form must be filled out and attached to the Architecture Redline SNOW Ticket found in the Century Toolbox. The National Architecture team will review the information and make the appropriate changes to the plans.

Request Form

Plan Name & Plan Number

Date:

Plan Date:

Does this change apply to:

Master Plan Set

Community Spec

Lot Specific

Submitted By:

Description of Change(s) & Reason(s):

Plan with redline request attached Photograph attached

NOTE:

------------------------------------------------------------------- OFFICE USE ONLY ------------------------------------------------------------------

Revision #:

Reviewed By:

Vice President of Construction

Date

Approved By:

Division Purchasing Manager

Date

Division President (if cost associated)

Date

Vice President of Architecture

Date

YES YES

NO NO

N/A N/A

If Applicable, changes submitted to Designer/Marketing? Revised plans uploaded to Share Drive and BuildPro?

Plan changes begin once final approval is received by the VP of Architecture. VP of Architecture to notify division of estimated completion date.

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EPO’S (EXTRA PURCHASE ORDERS) When we contract with Trade Partners/Suppliers to build our homes, our Construction Services team works with Purchasing to generate Purchase Orders (POs) and linking POs with the respective payable BuildPro task in our schedule templates. Occasionally, there is a need to generate an EPO in order to pay a Trade for an unforeseen issue. EPO Definition • Extra Purchase Order, also known as a VPO (Variance Purchase Order) • Needed whenever additional work or material is required on a lot or home that is not included in the budget Examples: • Lot conditions • Additional material • Damage, theft, vandalism • Rework, redo, reinstall • Damaged by others • Backcharge EPO Best Practices • An EPO must be created, approved, and reconciled in order for the Trade Partner/Supplier to begin work. - Please make sure the DIRECT method in BuildPro is used to ensure the correct account code is selected. Wrong account codes can lead to pending reconciliation, therefore holding the EPO from being paid to the Trade. - Please make sure the SKU box is left blank. Putting info in the SKU box can lead to pending reconciliation, therefore holding the EPO from being paid to the Trade. • At Century, we strive to approve EPO’s efficiently, so our Trade Partners/Suppliers have approval to start work as soon as possible. As such, 7 days is the goal from EPO creation to final approval in the system. Depending on the urgency, an EPO must be approved in 1 day (alert your manager the importance so any large dollar EPOs can be approved through a Regional President/Executive Vice President immediately). • In the event of a necessary backcharge, an EPO backcharge must be issued at the same time as an EPO payment. EPO Approvals • EPO approval levels are created, maintained, and changed by the National Operations team through requests from the Century Toolbox. • Minimum approval is the lowest dollar amount an EPO has to be in order to reach that person’s level to view and either approve or reject it. • A report on pending EPOs is created and sent out once a week. - This detailed report shows the number of EPO’s pending approval/rejection per division, the level the EPO’s are pending approval, and many other pieces of useful data.

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Step-by-step videos on how to create EPO’s and Backcharges can be found in the Century University Field Operations 201 training course.

Backcharge EPOs • Necessary when a Trade Partner/Supplier owes the company money.

• It is important to create the EPO for whatever is needed to be fixed first, and then create the backcharge EPO immediately afterwards. This eliminates the room for error by forgetting to backcharge the Trade being held responsible for the issue. • Backcharges are created with the same steps as a regular EPO • This process is carried out in the EPO Direct form - Create non-backcharge EPO per usual - Scroll down to the gray section that says “Back Charge EPO” and click the + button to view the page - Fill out the backcharge EPO page accordingly with the following: ⎷ Trade Partner/Supplier name ⎷ % (the percentage of the EPO being backcharged to the Trade) • If being used, DO NOT fill out $ Amount box ⎷ Amount (the dollar amount being backcharged to the Trade) • If being used, DO NOT fill out % box - When EPO and backcharge are both created, click Create and Submit for Approval to complete the forms

IMPORTANT! Notifying a Trade in advance of issuing a backcharge is not only a professional courtesy, it is the right thing to do. Ideally, when notified in advance, the Trade will understand the reason and cost associated with the EPO, and be in agreement. Doing so avoids disputes and only enhances our partnership.

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THIRD-PARTY RISK MANAGEMENT INSPECTIONS Century is partnered with multiple Third-Party building Inspection Firms to help increase our quality while decreasing our risk. Said differently, these firms help us become better builders. Due to their expertise in building science, we look to our Third-Party Inspectors to help us identify construction issues and develop our Construction Standards. These inspections are also required by our insurance company for specific building types. Our Third-Party Inspection Companies are required to inspect 30% of all single-family detached homes under construction, and in most cases, 100% of all single-family attached and multi-family homes. The Inspector reviews several systems and subsystems, compiles their findings and provides an open item report for the division based on their compliance with Century’s Construction Standards. These open items are required to be repaired or corrected within 3 business days of receiving any open item reports. Best Practice When an Inspector is in your community, walk every home with them. They possess a wealth of knowledge and can provide insight into different ways to increase your quality and decrease your risk. This is an excellent opportunity to learn more about construction and how to build a better home. It will also give you an opportunity to understand what your Inspector is looking for and will allow you to provide background on any issue that arises. IMPORTANT! It is Century’s requirement to abate items from Third-Party inspections within 3 days so identified items are not potentially covered up by subsequent work. The same or next day is ideal, with 3 days being the maximum allowable time. Upon completion, we must notify our Third-Party inspectors (via email, or if applicable, on the Third-Party’s app) that the open item was successfully abated.

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JOBSITE SIGNAGE Construction plays an important role to ensure our jobsites look their best. While Sales and Marketing orders community and lot signage, it is up to you to ensure construction and lot specific signage are placed in the right location and look their best at all times. In the theme of “Century Proud,” our signage must be: • Installed straight (not crooked or angled) • Free of debris (if necessary, signs should be wiped down from time to time of dirt or debris) • Should a sign require replacement, work with your local Sales/Marketing team to order replacements • Signs should not be placed near porta potties, trash piles, stock piles, etc.

Brochure Box For community marketing materials and resources.

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Lot Signs For display in front of dirt lots.

Available Homesite For display when a homesite is available. Once under contract, the “Under Contract” sticker is to be placed on top of the lot number area. Choice of blue or red for the sticker.

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Monitor Warning For display in front of Sales Center.

Private Residence For display in front of homes that have closed in the community.

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No Parking Used to direct visitors or construction workers where not to park.

SWPPP Sign Used to inform Trades of Stormwater Pollution Prevention Plan (SWPPP).

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Driveway Backer Branded sign to discourage visitors from parking in driveways.

Jobsite Rules Tall sign for displaying jobsite rules for Trades.

8x3

ATTENTION CONSTRUCTION PERSONNEL • Hard hats to be worn at all times. • Clean up homesites daily and remove trash to receptacles provided. • No parking on lots, driveways, or in front of occupied homes. • Jobsite Safety and Construction equipment follows OSHA standards. • No trespassing or loitering. • No fires or gas-powered heating equipment permitted inside homes. • No firearms, pets, children, alcohol, or drugs. • Adheres to SWPPP standards.

ATENCIÓN PERSONAL DE CONSTRUCCIÓN • Se deben usar cascos en todo momento. • Limpiar los terrenos de las viviendas diariamente y retirar la basura en los recipientes provistos. • No se permite estacionar en lotes, entradas de vehículos o frente a viviendas ocupadas. • Los equipos de construcción y seguridad en el lugar de trabajo siguen los estándares de OSHA. • No entrar ilegalmente ni holgazanear. • No se permiten incendios ni equipos de calefacción a gas dentro de las casas. • No se permiten armas de fuego, mascotas, niños, alcohol ni drogas. • Cumple con los estándares SWPPP. • Cierre todas las ventanas y puertas con llave al final del día. • No fumar, vapear ni comer dentro de las casas. ATENCIÓN PERSONAL DE CONSTRUCCIÓN • Se deben usar cascos en todo momento. • Limpiar los terrenos de las viviendas diariamente y retirar la basura en los recipientes provistos. • No se permite estacionar en lotes, entradas de vehículos o frente a viviendas ocupadas. • Los equipos de construcción y seguridad en el lugar de trabajo siguen los estándares de OSHA. • No entrar ilegalmente ni holgazanear. • No se permiten incendios ni equipos de calefacción a gas dentro de las casas. • No se permiten armas de fuego, mascotas, niños, alcohol ni drogas. • Cumple con los estándares SWPPP. • Cierre todas las ventanas y puertas con llave al final del día. • No fumar, vapear ni comer dentro de las casas.

• Close all windows and lock doors at end of day. • No smoking, vaping, or eating inside homes.

8x3

ATTENTION CONSTRUCTION PERSONNEL • Hard hats to be worn at all times. • Clean up homesites daily and remove trash to receptacles provided. • No parking on lots, driveways, or in front of occupied homes. • Jobsite Safety and Construction equipment follows OSHA standards. • No trespassing or loitering. • No fires or gas-powered heating equipment permitted inside homes. • No firearms, pets, children, alcohol, or drugs. • Adheres to SWPPP standards.

• Close all windows and lock doors at end of day. • No smoking, vaping, or eating inside homes.

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Hard Hat Signs Hard hat signs are required on all jobsites.

Trash Signs To inform workers about daily trash procedures.

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TOP 10 JOBSITE PRESENTATION TRAITS These traits combine elements of Construction Management and jobsite best practices. The goal is to approach an active jobsite with a Salesperson’s perspective, showcasing our communities in the best possible way to effectively promote sales. 1. All signs are clean, installed level and plumb, and are legible with correct contact information for the community. 2. All roadways are clear with all construction and Trade Partner/Supplier vehicles parked on the same side of the street. 3. Community entrances are clear of any trash, garage sale signs and road debris every morning by 9am. 4. Any and all construction trash is kept inside dedicated trash bins (not inside garages or inside homes). 5. All standing inventory homes should be properly climate controlled to prevent excessive settling/ cracking (in summer months A/C @ 75, and in the winter, heat set to 68 degrees, along with all interior doors left open). 6. No loud/inappropriate music. 7. No vehicles to be parked on lots or driveways and company barricades in place. 8. Construction Manager (wearing hard hat) walking jobsite with both a production and sales oriented mindset. 9. Consistent daily jobsite activity. 10. All SWPPP is maintained (road ways are clear of all mud, debris and obstructions). JOBSITE SECURITY On occasion, jobsites experience theft and/or vandalism. In these cases, your VP of Construction/Division Manager will help you assess the impact to your community and consider available security options. Our goal as a company is to minimize or eliminate theft and vandalism on our jobsites while keeping the cost of security to a reasonable level. A security cost benefit analysis needs to be performed in every community as every market/neighborhood is different. Regardless of what security solution you choose, the following jobsite security Best Practices should be followed at all times: • All homes should be completely locked-up every night. • Materials should be delivered just-in-time when possible to avoid them sitting unsecured for a prolonged period of time. • Materials should be stored in a secure place out of sight and locked up when possible.

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Possible Solutions

Pros

Cons

Security Cameras

• Presence of cameras may deter theft/vandalism • Some camera systems are monitored and can trigger a verbal warning from a security company that authorities are being contacted • Higher-end cameras have plate readers

• Motivated thieves may disregard the camera presence, confident that they will exit the jobsite prior to the arrival of law enforcement • License plates can be covered • In some municipalities, police do not respond to theft/vandalism • Cost of cameras (monitored or not) outweigh the potential cost to replace material or repair damage • Extremely expensive • Likely that security personnel will not physically engage with thief • Depending on individual qualifications and aptitude, may not be vigilant in performing the role

Security Guards

• May prevent jobsite thefts • Can assist by calling law enforcement • Can obtain information on personal descriptions, vehicles, and license plates

Smart Technology

• Triggers lights and/or audible alarms/warnings • Affordable

• Savy thieves will recognize the device limitations and will steal, regardless • May experience technical issues (WiFi, loss of power, etc) and not work as designed

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