Construction Playbook

A sample of a daily routine is below for your reference: Start of the Day: • Unlock and prepare access to all homes in production within your community. Open the garage. • Thoroughly inspect every home to verify your Trade Partners/Suppliers completed their scheduled tasks. • Thoroughly inspect each home verifying Trade Partner/Supplier completion and cleanliness of previous days tasks. Throughout the Day: • Be available to answer questions and provide necessary information to your Trade Partners/ Suppliers. Ask your Trade Partners/Suppliers the question, “Do you have everything you need to complete your tasks per the schedule today?” • Walk your jobsite to ensure Trade Partners/ Suppliers are adhering to Century safety, site cleanliness, traffic, parking, and noise level policies.

• As you walk homes, address any issues you see immediately with your Trade Partners/ Suppliers to keep your homes on schedule. • Verify all address/lot signs are straight, clean and professionally printed with a Century logo. • Check and verify all permit boards, options sheets, and other Century policy paperwork are professionally printed and properly displayed with the Century logo. • Document any safety or SWPPP-related findings or issues on Century’s safety app, only after discussing with the Trade Partner/Supplier in question. • When an Inspector is on site, walk your homes with the Inspector. Establishing a positive relationship with them is very important. Always act and speak professionally in any interaction with your Inspector. Take this opportunity to learn about your Inspector and understand what they typically focus on to ensure your homes are ready to pass all inspections. • At the end of every workday, lock up every home. This includes closing and securing all windows and doors, checking thermostats, turning off lights and securing delivered material to prevent theft or damage. • Pick up approved plans from the day’s inspections.

End of the Day: • Before leaving for the day, schedule or

reschedule any necessary inspections for the next day (consider local municipality hours). Make all necessary phone calls, update your schedules in BuildPro and distribute any punch-list items to your Trade Partners/ Suppliers.

With so much to accomplish each day, your success depends on being prepared to answer questions. It is your responsibility to provide accurate and timely answers to those questions. When armed with the necessary tools, you can easily provide these answers. Should you not know the answer, or are not able to find the answer, always let them know you will get back to them as soon as you do find the information requested, and do so promptly. When you provide the right answer, even if not immediately, your creditability increases with all those you interact with, and credibility is one key to your success.

CONSTRUCTION PLAYBOOK | Construction Manager | 11