Century Complete Homebuying Process Guide
Q: Who’s my best point of contact before Close of Escrow (COE)? A: Your Sales Manager is best! After move-in, a construction manager or customer relations manager will take care of your service needs. Q: Can I move my furniture into my home before I close? A: Until the home officially closes, personal belongings cannot be placed in the home. Our trades access houses before COE in order to perform touch-ups, which means we wouldn’t be able to ensure the security of your furniture. Q: Please summarize my warranty coverage. A: Century Communities offers a one year fit and finish warranty. Beyond that, Century Communities stands behind its workmanship per the requirements of your state. FREQUENT LY ASKED Questions We’re here to answer your questions and concerns!
Q: Is my warranty transferable? A: Yes! It’s fully transferable to subsequent buyers. Q: Will I receive maintenance info and copies of manufacturer documents? A: Yes! We provide manufacturer and registration material. Product information is also available online. Q: What’s the best way to make a service request? A : Visit CenturyCommunities.com/Warranty to submit your request Q: Can I just call someone in the field directly for warranty requests? A: While you can, we’d encourage you to go through our website. It’s our desire to capture all service requests through our system so that we have accurate records of all requested service.
YOUR SAFETY IS OUR TOP PRIORITY.
Did you know? The average home has over 7,000 items when fully installed, most of which are hand-assembled!
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