Land Development Playbook

Q & A

TRADE PARTNERS AND SUPPLIERS BUILDING A TRUE PARTNERSHIP

A What does it mean to you to be “Century Proud”?

What is a partner? According to Webster’s Dictionary, a partner is “…one that shares; one associated with another especially in an action.” We truly are associated with our Trade Partners and Suppliers in an action. That action is to develop finished lots and build homes. Without our Trade Partners, developing lots and building homes would not be possible. Our Trade Partners and Suppliers are a very important part of our business. A Trade “Partner” is a company that has entered into a contractual agreement with Century to provide services and perform essential work on our jobsites. Our Trade Partners and Suppliers play a crucial role in the success of building our homes by helping to develop land, construct parks and amenities, and maintain a clean and safe jobsite. They are also responsible for numerous other vital tasks that ensure the smooth progress of LD construction, and ultimately help us meet our commitment to delivering quality homes to our Homeowners. Their expertise, dedication, and reliable services are vital to maintaining our construction and safety standards and ensuring timely project completion. When we form a partnership, we also form a relationship. Think of the positive relationships you have in your life. You likely gravitate to the relationships that mean the most to you, including family and close friends. In those relationships, certain qualities exist such as trust, respect, consideration, and care. One could argue these qualities should form the foundation of any strong relationship. You may never have as deep a relationship with a Trade Partner and Supplier as you do with a family member or friend, but the same principles apply. As a Land Development Professional, it is up to you to create the culture on your jobsite. Strive for a culture filled with trust, respect, accountability, consideration and care. SETTING PROPER EXPECTATIONS Setting reasonable safety standards with our Trade Partners and Suppliers is the duty of a Land Development professional. Additionally, set the expectation that your Suppliers and Trade Partners will complete their work on schedule and budget, keep the jobsite clean every day, and complete their work in accordance with Century’s high-quality standards. MANAGE PARTNERS MORE EFFECTIVELY Management of Trade Partners and Suppliers has a lot to do with how you interact with them. From Trade supervisors to laborers, each deserves to be treated with respect and dignity. Speak to every person on your jobsite with kindness and in a professional manner, and always take “the high road” when in a conflict. Creating a culture on your jobsite of mutual respect, accountability, quality, and safety will help ensure your success.

A How can you be a great leader in your communities each day?

A What are the three development phases of the Land Development Professional’s primary responsibilities?

11 | Land Development Professional | LAND DEVELOPMENT PLAYBOOK

LAND DEVELOPMENT PLAYBOOK | Land Development Professional | 12