Safety Playbook
At Century Communities and Century Complete (Century), whether your title is Land Development Manager, Assistant Construction Manager, Construction Manager, Area Construction Manager, Director of Construction, Vice President of Construction, Customer Relations/Service Manager, or Division Manager, this playbook serves as the best resource for all things safety-related to your department and role.
SAFETY PLAYBOOK 2024 EDITION
CONFIDENTIAL- the information contained herein is proprietary to Century and is not to be shared with anyone outside the organizations. This includes any reproduction of the entire document or portions, including making any physical or digital copies.
TABLE OF CONTENTS
Century Proud
01 03 04 05 06 08 08 09
Playbook Overview Safety Overview
Leadership
OSHA Certification
Site Manager
Site Manager Responsibilities
Site Manager Personal Protective Equipment (PPE)
Head Protection
09 09 09
High Visibility Safety Vests
Proper Footwear
Dress Code
10 12 14 18
Job Site Signage
Trade Partners/Suppliers
OSHA Fatal Four
Fall Protection
18 19 19
Caught In Or Between Hazards
Struck By Hazards Electrical Hazards
20
Overhead Powerlines
21 23 25 29 30 31 33 35 36 39 40 41 42 44 48 50 23 45
Silica Awareness
Silica Exposure Prevention
Weather Elements
Safety Compliance Center OSHA Job Site Protocol Reporting Incidents Safety Incident Report
Site Docs
Toolbox Talks
Fire Safety
Extinguisher Classifications
First Aid Kits
Q&A
Risk Management
Hurricane Preparedness
Training & Continuing Education
Takeaways
CENTURY PROUD
Externally, “A Home For Every Dream” is our tagline for future customers and existing homeowners. Internally, our goal is to be “Century Proud” in everything we do every day.
WHAT DOES IT MEAN TO BE “CENTURY PROUD”? As a Century field associate, there are three components of being Century Proud:
• Represent yourself in the most professional way possible. How you carry yourself, how you speak, how often you smile, and your attire … all influence how our trade partners/suppliers and customers perceive you. • “Every Room. Every Home. Every Day.” Walk your communities every day and ensure your site, entry, landscaping, signage, model, and production homes look picture-perfect. How our communities look, and feel is a direct reflection on our company and the pride we take in our work. • Provide a first-class experience to every trade partners/supplier and customer every day. Effective communication, scheduling and job site management will lead to faster build times, higher quality homes and delighted customers. As a valued member of the Century team, we challenge you to be “Century Proud,” and give your personal best each and every day.
SAFETY PLAYBOOK | Century Proud | 1
PLAYBOOK OVERVIEW
INTRODUCTION At Century Communities and Century Complete (Century), whether your title is Land Development Manager, Assistant Construction Manager, Construction Manager, Area Construction Manager, Director of Construction, Vice President of Construction, Customer Relations/Service Manager, or Division Manager, this playbook serves as the best resource for all things safety-related to your department and role. Throughout this playbook, we will use the title of Site Manager for ease of explanation. The Safety Playbook outlines how we establish and maintain clean and safe job sites at Century. The safety of our Century team, trade partners/suppliers, developers, and consultants is our #1 priority. Regardless of your position, if you are on a Century job site, you are responsible for immediately resolving an unsafe situation or informing a Century associate who is capable of handling the matter if you are unable to. This playbook will help explain our safety related policies and procedures and the role you play in enforcing them. It will also provide guidance on how we employ safety practices to prevent injury and illness while on the job site or in the office. Our safety practices are intended to provide guidance on how Century associates are expected to recognize, enforce, and report on health and safety, and all other construction-related OSHA requirements. If there is dispute between Century and municipal safety requirements, please comply with the more stringent requirement. Understanding and putting this information into practice offers you the greatest chance for success in your role at Century.
SAFETY PLAYBOOK | Playbook Overview | 3
LEADERSHIP
You do not need to be in management to be a leader. What do leaders do? Leaders lead .
Consider how you can personally lead, every day. Become aware of those around you, and how you can impact them, then lean into the challenge! Take ownership of your job and the impact you have. The safety of our associates and anyone on our job sites is of upmost importance to Century, if you see something say something! As the leader of your new home community, you are responsible for your entire job site, this includes creating the culture on your job site. Take this responsibility seriously and lead as you wish to be led. It may surprise you how your actions, both positive and negative, can have an impact on those around you. SETTING PROPER SAFETY EXPECTATIONS Just as we set expectations with our buyers, we should set appropriate expectations with our trade partners/ suppliers. As the leader of your community, this becomes your responsibility. Take time to meet with each trade foreman to set expectations for safety. First and foremost, it should be clearly understood that safety is our #1 focus. Every trade partner/supplier on an active job site is expected to wear a hard hat and tie off when working six feet off the ground (twelve feet in California). Additionally, set the expectation that your trade partners’/suppliers’ work needs to be per the plan/scope, up to Century’s quality standards, and the job site needs to be left clean every day.
SAFETY OVERVIEW
Every Century associate is responsible for helping create and maintain a safe and healthy working environment and thus is considered a Century Safety Officer. If you work at Century and are on a job site and see an unsafe situation, you are responsible for either mitigating the unsafe environment or immediately contacting another Century associate who can. Safety is of first and foremost importance at Century. The work we do is dangerous, and if certain precautions are not taken, serious injury and even death could occur. Century is committed to the safety of all our associates and trade partners/suppliers while at work. Each division has a Division Safety Manual, a Division Safety Officer, direct access to a 3rd party Safety Consultant, and a National Director of Safety.
4 | Safety Overview | SAFETY PLAYBOOK
SAFETY PLAYBOOK | Leadership | 5
OSHA CERTIFICATION
As a member of the Land Development, Purchasing, Construction or Customer Relations teams, you are required to be certified in OSHA 10 Hour Construction or OSHA 10 Hour General Industry training, depending on your role. If you are already certified, please provide a copy of the certification to the National Director of Safety via email. If you need to be certified, training is provided by a 3rd party and can be scheduled by the National Director of Safety. An OSHA 10 certification is required within 90-days of employment.
IMPORTANT! Failure to obtain your OSHA certificate within the prescribed 90-day time-frame will make you ineligible to receive a quarterly bonus and/or annual incentives, and will result in disciplinary action up to and including termination
6 | OSHA Certification | SAFETY PLAYBOOK
SITE MANAGER
SITE MANAGER PERSONAL PROTECTIVE EQUIPMENT (PPE)
While on the job site, it is imperative for all associates and trade partners/suppliers to always wear personal protective equipment.
As a Site Manager, you are responsible for managing the safety and wellbeing of all associates, trade partners/ suppliers, homebuyers/homeowners, and anyone that comes on your job site. You play an integral and extremely important role in our business. Because of the importance of your role, we will spend the next few sections further explaining safety and your duties as a Site Manager. SITE MANAGER RESPONSIBILITIES A Site Manager will:
Head Protection It is Century policy to wear a hardhat on any construction job site where there is overhead work being performed. For example: framing, scaffold, roof layout, veneer install, etc.
• Promote job site safety, encourage safe work practices, and rectify job site hazards immediately • Ensure trailers are in compliance with Century safety standards, and ensure all internal associates and trade partners/suppliers are adhering to Century’s safety policies • Ensure all Century associates are educated and trained on how to wear and use PPE (personal protective equipment) and enforce said equipment when necessary • Maintain a clean and organized community, including homes under construction, finished homes, model homes, finished lots, lots under development, raw land, community landscaping, community common areas, and your construction office
• Ensure erosion control is in conformance with SWPPP regulations • Ensure the proper updated OSHA and workers compensation posters are displayed on the job site in a location that can be seen by all Century associates and trade partners/suppliers • Ensure all accidents and injuries are reported immediately to the Director of National Safety and all forms on MyCentury are filled out properly • Ensure all emergency numbers and hospital locations are posted on the job site in clear view for all Century associates trade partners/ suppliers to see • Post a job site rules sign within the community with clear visibility to all Century associates and trade partners/suppliers (see example on job site signage section below)
High Visibility Safety Vests It is Century policy to wear a yellow reflective safety vest 100% of the time on any construction job site.
Foot Protection It is Century policy that construction grade footwear is to be worn 100% of the time on any construction job site. The following footwear is not allowed on Century job sites: • Tennis shoes • High heels/wedges • Sandals/flip flops/crocs • Open toed shoes
Century field personnel are responsible for scheduling, managing, and inspecting, not completing, our trade partner’s/supplier’s work. The trade partners/suppliers are responsible to finish their work to 100% completion. Century associates are not allowed to order, instruct, or demand that anybody use an unsafe tool.
Century relies on its trade partners/suppliers to perform all construction-related activities. Per our workers compensation insurance, Century associates may not engage in construction- related activities that can result in significant injury or an accident. This includes but is not limited to the use of ladders, power tools, hammers, etc.
8 | Site Manager | SAFETY PLAYBOOK
SAFETY PLAYBOOK | Site Manager | 9
DRESS CODE
EXAMPLES OF COMPANY BRANDED APPAREL
Looking the part plays a significant role in being a leader. Our appearance helps us maintain a level of professionalism. Professionalism in appearance helps our prospects, buyers, and homeowners to easily identify any Century employee. What does professionalism at Century look like? A consistent Century branded dress code that is clean and free of stains, holes, frays, etc. All Century field associates are required to wear the following every day on the job site: • Company branded hard hat, free of any additional stickers • Company branded shirt, vest, or jacket • Company branded high visibility safety vest • Company name tag with branded logo • Jeans or khaki pants • Field boots/shoes • Pleated or flat front golf shorts. No jean or cargo type shorts are allowed
10 | Dress Code | SAFETY PLAYBOOK
SAFETY PLAYBOOK | Job Site Signage | 11
SWPPP SIGNAGE
JOB SITE SIGNAGE
We must post our job site rules and keep our job sites clean at all times to ensure a safe job site. Site Managers play an important part to ensure our job sites look their best. While sales and marketing orders community and lot signage, it is up to the Site Manager to ensure construction and lot specific signage are placed in the right location and look their best at all times. In the theme of “Century Proud,” our signage must be: • Installed straight, not crooked or angled • Free of debris. If necessary, signs should be wiped down from time to time of dirt and debris Should a sign require replacement, work with your local sales/marketing team to order replacements. Signs should not be placed near porta-johns, trash piles, stockpiles, etc. JOB SITE RULES SIGNAGE
HARD HAT SIGNAGE
DEBRIS & TRASH SIGNAGE
12 | Job Site Signage | SAFETY PLAYBOOK
SAFETY PLAYBOOK | Trade Partners/Suppliers | 13
TRADE PARTNERS/SUPPLIERS
Trade partners/suppliers are solely responsible for the health and safety of their workers and providing them with all training necessary to perform their daily tasks to meet the State, Federal, and local regulations. It is not the responsibility of Century associates to determine how the trade partners/suppliers chooses to be compliant according to regulations/codes. Rather, it is the trade partners/suppliers’ responsibility to: • Identify, correct, or eliminate any hazard in respective work area • Train workers on proper PPE and required protection to perform respective duties • Ensure all associates adhere to Century job site safety rules • Ensure trade partners/suppliers or Century associates report and/or remedy any hazard they create • Report any injury or unsafe conditions to the Century Site Manager immediately • Ensure their workers are following good housekeeping practices. All trade partners/suppliers must clean up after themselves prior to leaving the job site.
BUILDING A TRUE PARTNERSHIP
What is a partner? According to Webster’s Dictionary, a partner is “…one that shares; one associated with another especially in an action.” We truly are associated with our trade partners/suppliers in an action. That action is to build homes. Without them, building homes would not be possible. Our trade partners/suppliers are a very important part of our business. When we form a partnership, we also form a relationship. Think of the positive relationships you have in your life. You likely gravitate to the relationships that mean the most to you – family and close friends. In that relationship, certain qualities exist: trust, respect, consideration, and care. It could be argued that any strong relationship should be built upon these qualities. Now, you may never have as deep a relationship with a trade partner/supplier as you do with a family member, but the same principles apply. As the Site Manager, it is up to you to create the culture on your job site. Strive for a culture filled with trust, respect, accountability, consideration, and care. It is never appropriate to talk down to, belittle, or disrespect our trade partners/suppliers. We should treat them just as we treat our potential buyers and homeowners. Keep these things in mind every time you interact with your trade partners/suppliers and notice the positive changes that will follow. Not only in your relationships, but in your site culture, construction quality, and cycle times. TRADE PARTNER RESPONSIBILITES A trade “partner” is a company that has a contract with Century to perform work on our job site. Trade partners/suppliers are responsible for helping us develop our land, build our homes, build our parks and amenities, clean our job sites and homes, and many other tasks that are necessary to help us deliver on our promise to our customers.
All trade partners/suppliers are solely responsible for their employees when it comes to health and safety practices. They must provide all training, materials, direction, and require their employees to adhere to all local and state regulations. All trade partners/ suppliers must provide a competent person who is “capable of identifying existing and predictable hazards in the surroundings or working conditions which are unsanitary, hazardous, or dangerous to employees, and who has authorization to take prompt corrective measures to eliminate them”. OSHA 1926.32
14 | Trade Partners/Suppliers | SAFETY PLAYBOOK
SAFETY PLAYBOOK | Trade Partners/Suppliers | 15
Q & A
• Are you contributing to Century being the safest and most trusted homebuilder in the country when you arrive at the jobsite every morning?
• Write down two to three goals you will be focused on achieving this quarter on your jobsites. How will you effectively accomplish those goals? What safety practices will you need to implement in order to be successful with your associates and trade partners/suppliers?
16 | Trade Partners/Suppliers | SAFETY PLAYBOOK
OSHA FATAL FOUR
2. CAUGHT IN OR BETWEEN About five percent of construction worker deaths in 2021 were from employees getting caught in or between machines, devices, tools, or trenches. This includes workers caught between moving or rotating equipment as well as collapsing structures or materials. Ensure control measures are in place and workers are properly trained to prevent the most common caught in or between hazards, which include: • Getting pulled into unguarded machinery • Caught between equipment and a fixed object • Trapped in a masonry wall, trench, or excavation collapse 3. STRUCK-BY HAZARDS Struck-by accidents are one of the main causes of fatal and non-fatal injuries in the construction industry. OSHA defines struck-by incidents as those “produced by forcible contact or impact between the injured person and an object, or piece of equipment”. Common types of struck-by hazards in construction:
In the construction industry, the most common causes of workplace fatalities are called the “Fatal Four”, also known as the “Focus Four Hazards”. These types of accidents account for more than 60% of construction fatalities annually. 1. FALL PROTECTION Improper use of fall protection leads to more incidents, injuries, and or deaths than any other hazard throughout the construction industry. It is imperative that anyone working above any regulated trigger height (varies by location and job description), is properly trained on which fall protection is needed for the task being performed. Common Fall Protection Methods • PFAS – Personal Fall Arrest System
• Guard Rails & Stair Rails • Floor Opening Covers
• Struck-by flying object • Struck-by falling object • Struck-by swinging object • Struck-by rolling object
Fall Hazards What are fall hazards?
• Unprotected leading-edge work • Unprotected wall and floor openings • Hoist areas • Uncovered holes • Roof and elevator openings • Poor working surface integrity • Unprotected ramps and runways
• Dangerous equipment • Form work and reinforcing steel • Excavations, wells, and pits • Scaffolding collapses • Improper use of ladders • Lack of appropriate signage • Lack of appropriate guardrails
Common Trigger Heights 6 ft. – Most common height at which fall protection is required 10 ft. – For scaffolding and scaffold systems (excluding California) 7½ ft. – California fall protection trigger height (framing >15 ft. and roofing >20 ft.) 4 ft. – Washington fall protection trigger height
The responsible trade partners/suppliers are required to correct any temporary fall protection that is removed or altered. For example, floor protection, guardrails, window bracing, etc. The Site Manager should also be informed of any known risks.
18 | OSHA Fatal Four | SAFETY PLAYBOOK
SAFETY PLAYBOOK | OSHA Fatal Four | 19
OVERHEAD POWERLINES
4. ELECTRICAL HAZARDS Nine percent of construction worker fatalities are electrocution-related. Before starting work, employees should locate and identify utilities, maintain a safe distance from overhead powerlines, and not use portable electric tools unless they are grounded or double-insulated. Common causes of workplace electrocutions are: • Overhead powerlines • Defective tools or equipment • Exposed wires • Contact with water and electrical systems
Always exercise caution when working close to overhead powerlines. Be sure to install signage to warn others of potential dangers. Always assume all overhead lines are energized and dangerous. Below are some suggestions for working close to overhead powerlines. • Ensure that workers keep conductive objects at least 20 feet away from unguarded, energized lines • Identify the location of overhead power lines as a routine part of all initial worksite surveys for jobs involving the use of ladders and machinery • Avoid or limit proximity to power lines whenever possible • Do not store material under high tension powerlines • Notify the local electric utility company for assistance if work needs to be done near energized, overhead power lines • Eliminate the use of metal ladders near energized overhead power lines • If there are overhead powerline with 20 feet of a structure, contact your 3rd party electric utility company as “staged construction” may be necessary in that zone With the use of this knowledge, employees will be able to avoid electrocution related accidents on the job site.
Other hazards to be on the lookout for:
• Worn or frayed electric cords or cables shall not be used. • All cords must be free of damage, unaltered, with ground pin intact. • Extension cords shall not be fastened with staples, hung from nails, or suspended by wire. • Working spaces, walkways, and similar locations shall be kept clear of cords so as not to create a hazard to employees. • Cords that are extended across a street or road must be protected from vehicular traffic by creating a “wooden trough” of 2X lumber with horizontal members on each end to secure it from separating
• All extension cords will be a minimum of 12ga wiring • No “homemade” equipment is allowed • All cords and tools must be protected by a working GFI receptacle
To prevent injuries during normal entry and exit of a trench or excavation at a job site, employers/trade partners/suppliers must provide ladders, stairways, ramps, or other safe means of egress. In some circumstances, when conditions in a trench or excavation become hazardous, survival may depend on how quickly workers can climb out.
20 | OSHA Fatal Four | SAFETY PLAYBOOK
SAFETY PLAYBOOK | Overhead Powerlines | 21
SILICA AWARENESS
Respirable crystalline silica – very small particles at least 100 times smaller than ordinary sand you might find on beaches and playgrounds – is created when cutting, sawing, grinding, drilling, and crushing stone, rock, concrete, brick, block, and mortar. Activities such as abrasive blasting with sand; sawing brick or concrete; sanding or drilling into concrete walls; grinding mortar; manufacturing brick, concrete blocks, stone countertops, or ceramic products; and cutting or crushing stone could result in worker exposures to respirable crystalline silica dust.
To protect workers exposed to respirable crystalline silica, OSHA has issued a respirable crystalline silica standard for construction.
22 | OSHA Quick Card | SAFETY PLAYBOOK
SAFETY PLAYBOOK | Silica Awareness | 23
WEATHER ELEMENTS
There are many potential health and safety hazards that can occur on the job site. Not only do they come from the equipment and materials, but they can also exist in something as simple as the environment or elements we work in. Extreme weather (heat or cold) can create unique challenges and potential risk to one’s health and/or safety. Items such as proper attire, hydration, head protection, sun block, and layered clothing are just some of the vital aspects to working safely in extreme weather conditions.
SAFETY PLAYBOOK | Weather Elements | 25
Heat Illness Safety Tips
Cold Weather Safety Tips
Protecting Workers From Cold Stress Potential Health & Safety Hazards come in many forms. Not only do they come from the equipment and materials on a job site, but they can also exist in something as simple as the environment or elements we work in. Extreme weather (Heat or Cold) can create unique challenges and potential risk to one’s heath and/or safety. Things like proper attire, hydration, head protection, sun block, and layered clothing are just some of the vital aspects to working safety in extreme weather conditions.
Protecting Workers From Heat Stress Heat Illness Exposure to heat can cause illness and death. The most serious heat illness is heat stroke. Other heat illnesses, such as heat exhaustion, heat cramps and heat rash, should also be avoided. There are precautions that can be taken any time temperatures are high and the job involves physical work.
Frostbite:
Hypothermia:
Frostbite is an injury to the body that is caused by freezing. Frostbite causes a loss of feeling and color in the affected areas. It most often affects the nose, ears, cheeks, chin, fingers, or toes. Frostbite can permanently damage body tissues, and severe cases can lead to amputation. In extremely cold temperatures, the risk of frostbite is increased in workers with reduced blood circulation and among workers who are not dressed properly.
When exposed to cold temperatures, your body begins to lose heat faster than it can be produced. Prolonged exposure to cold will eventually use up your body’s stored energy. The result is hypothermia, or abnormally low body temperature. A body temperature that is too low affects the brain, making the victim unable to think clearly or move well. This makes hypothermia particularly dangerous because a person may not know it is happening
What to Do When a Worker is Ill from the Heat – Call a supervisor for help. If the supervisor is not available, call 911. – Have someone stay with the worker until help arrives. – Move the worker to a cooler/ shaded area. – Remove outer clothing. – Fan and mist the worker with water; apply ice (ice bags or ice towels). – Provide cool drinking water, if able to drink.
Symptoms of Heat Exhaustion
Risk Factors for Heat Exhaustion
High temperature and humidity, direct sun exposure, no breeze or wind Heavy physical labor
Headache, dizziness, or fainting
Symptoms of Frostbite
Early Symptoms of Hypothermia
Late Symptoms of Hypothermia
Weakness & wet skin
No recent exposure to hot workplaces
Numbness Tingling/stinging
Aching Bluish or pal e waxy skin
Low liquid intake
Irritability or confusion
HOW TO PROTECT WORKERS
No shivering, blue/purple skin
Shivering
Workers should avoid exposure to extremely cold temperatures when possible. When cold environments or temperatures cannot be avoided, workers should follow these recommendations to protect themselves from cold stress:
Waterproof clothing
Thirst, nausea, or vomiting
Fatigue
Dialated pupils
• Wear appropriate clothing. • Wear several layers of loose clothing. Layering provides better insulation. • Avoid wearing tight clothing reduces blood circulation. Warm blood needs to be circulated to the extremities. • Make sure to protect the ears, face, hands and feet in extremely cold weather. • Get into a warm room as soon as possible. • Avoid walking on frostbitten feet or toes-this increases the damage. • Immerse the affected area in warm-not hot-water (the temperature should be comfortable to the touch for unaffected parts of the body). • Warm the affected area using body heat; for example, the
• Boots should be waterproof and insulated. • Wear a hat; it will keep your whole body warmer. • Move into warm locations during work breaks; limit the amount of time outside on extremely cold days. • Carry cold weather gear, such as extra socks, gloves, hats, jacket, blankets, a change of clothes and a thermos of hot liquid. heat of an armpit can be used to warm frostbitten fingers. • Do not rub or massage the frostbitten area; doing so may cause more damage. • Do not use a heating pad, heat lamp, or the heat of a stove, fireplace, or radiator for warming. Affected areas are numb and can be easily burned
To Prevent Heat Exhaustion
Slowed pulse/ breathing
Loss or lack of coordination
How to Protect Workers from Heat Exhaustion
Establish a complete heat illness prevention program.
Confusion and disorientation
Loss of consciousness
Provide training about the hazards leading to heat stress and how to prevent them. Provide a lot of cool water to workers close to the work area. At least one pint of water per hour is needed. Modify work schedules and arrange frequent rest periods with water breaks in shaded or air-conditioned areas. Gradually increase workloads and allow more frequent breaks for workers new to the heat or those that have been away from work to adapt to working in the heat (acclimatization). Designate a responsible person to monitor conditions and protect workers who are at risk of heat stress.
Know signs/symptoms of heat illnesses; monitor yourself; use a buddy system. Block out direct sun and other heat sources. Drink plenty of fluids. Drink often and BEFORE you are thirsty. Drink water every 15 minutes. Avoid beverages containing alcohol or caffeine. Wear lightweight, light colored, loose-fitting clothes.
FIRST AID FOR FROSTBITE
FIRST AID HYPOTHERMIA
• Remove their wet clothing. • Warm the center of their body first-chest, neck, head, or use skin-to-skin contact under loose, dry layers of blankets, clothing, towels, or sheets. • Warm beverages may help increase the body temperature, but do not give alcoholic beverages. Do not try to give beverages to an unconscious person. • After their body temperature has increased, keep the victim dry and wrapped in a warm blanket, including the head and neck.
Consider protective clothing that provides cooling.
IF THE WORKER IS NOT ALERT or seems confused, this may be a heat stroke. CALL 911 IMMEDIATELY and apply ice as soon as possible.
26 | Weather Elements | SAFETY PLAYBOOK
SAFETY PLAYBOOK | Weather Elements | 27
SAFETY COMPLIANCE CENTER
(Only for job sites with trailers or offices in models)
With our focus on safety, it is a best practice to create a safety compliance center in the construction office, construction trailer, or posted somewhere on the job site. The safety compliance center is intended to promote safety. Should you have a trade partners/suppliers missing their hardhat, the kiosk has an extra one. If an employee is hurt on site, you have a first aid kit ready to help them. Should their injury be more serious, a plan is outlined to get them the help they need as quickly as possible. Be familiar with the items in your safety compliance center as you may need to recall and retrieve them quickly if needed. As the Construction Manager on site, it is your responsibility to maintain and update the Safety Compliance Center. If you are short on any items, alert your Division Safety Officer (DSO) to get replacements.
The Site Manager is responsible for making sure all signs are posted at the job site and that the compliance center’s information is updated every six months or whenever the National Director of Safety provides new information.
SAFETY PLAYBOOK | Safety Compliance Center | 29
OSHA JOB SITE VISIT PROTOCOL
REPORTING INCIDENTS
STEPS 1. The Construction Manager politely introduces himself/herself to the OSHA inspector and asks them for their credentials. Then request they wait until the VP/DM arrives to the job site. Please refrain from talking about the inspection until Century representation arrives. OSHA will wait up to an hour for the VP/DM to arrive once the safety issue/concern is remediated. a | If the OSHA inspector requests a contact phone number, only provide the National Director of Safety’s contact – DO NOT GIVE YOUR PERSONAL PHONE NUMBER. b | During an OSHA inspection, STOP all work on site c | In the event of an injury, no demonstrations are to be conducted 2. Notification steps within 1 – 2 hours: a | Contact your immediate supervisor and VP of Construction/DM, before contacting the DP/RP. b | Call your 3rd party Safety Consultant. a. We have 3 companies (Pike/Customized Safety and Quality Solutions/Quality Built/Safety Compliance) b. Please contact your division leadership for detailed contact information. c | Corporate Contact a. CCS & CMP – Call National Director of Safety Note: At the time of inspection, no documents are to be given to the OSHA inspector. Do not sign any documents presented by the inspector. Forward all requests for signatures to National Director of Safety. 3. Take pictures of everything the OSHA inspector takes pictures of, so we have the same information. 4. Once the inspection process is complete and Notice of Violations are provided, the Division Safety Officer & VP of Construction/DM send a brief email with the results of the inspections and any issues (if any) with subject line “OSHA Inspection”. Those to receive the email are: a | Division President & Regional President b | National Director of Safety c | Regional Counsel 5. The OSHA inspector usually gives a form or a follow-up email asking for information/proof of inspections, etc. Be sure you coordinate with the DSO/VP/DM along with your office administrator (if applicable) in assembling required info (ie, SiteDocs documentation, 3rd party audits, etc.) 6 . Any responses to OSHA must be reviewed by your VP/DM, our 3rd party Safety consultant, Regional General Counsel, and the National Director of Safety before submission 7. Once OSHA has received all the information, an acknowledgment is provided by letter or email, asking for a follow-up meeting, or letting us know of an issue closure. 8. If a meeting is needed, the Vice President of Construction/DM will invite all applicable parties to attend (3rd party consultant, Regional Counsel, etc.)
All Site Managers are responsible to adhere to the policies Century has in place in case of an accident or tragedy on the job site. • Refer to your OSHA pocket card for step-by-step instructions - A digital version can be found on MyCentury on the corporate safety page • If you receive a call from the National Director of Safety, HR team, or Legal team, please follow their instructions • The trade partners/suppliers are responsible for getting in touch with OSHA in the event of an accident that needs to be reported - It is a best practice for the Site Manager to be present for the call • Immediately contact the National Director of Safety – the Site Manager is NOT responsible for contacting OSHA - Fill out the Safety Incident Report Form (can be found on Century Toolbox) - Report the accident on SiteDocs
WHAT TO DO IF OSHA VISITS This document can be found on myCentury, under the “ Corporate Safety ” link. 1. INTRODUCE yourself to the OSHA
c. CALL your 3rd party safety consultant – contact information is found on MyCentury d. CALL , Director of Safety, Chelsey Fishman, who contacts applicable departments. Cell: (303) 619-2205 Office: (303) 416-8091 (Don’t give documents to the OSHA inspector during inspection.) 3. TAKE PICTURES of everything the OSHA inspector takes pictures of, so we have the same information. 4. Once the inspection is complete and Notice of Violations are provided, Chelsey will send a brief email with the results of the inspections and issues (if any) with subject line “OSHA Inspection” to: a. Division President & Regional President 5. The OSHA inspector usually gives a form or a follow-up email asking for information/ proof of inspections, etc. Be sure you COORDINATE with your DSO/VP along with the Director of Safety, your office administrator (if applicable) in assembling required info (i.e., SiteDocs documentation, 3rd party audits, etc.). b. Regional Counsel c. Risk Management
inspector and ask them to please wait for the VP of Construction/Division Manager to meet on site (They will wait up to an hour for someone to meet them once the safety issue/concern is remediated). This applies ONLY if the investigation is on Century. a. During an OSHA inspection, STOP all work on site b. In the event of an injury, no demonstrations are to be conducted 2. Notification steps within 1 – 2 hours: a. CONTACT your immediate supervisor and VP of Construction. b. The VP of Construction contacts the DP who contacts the Regional President.
6. Any responses to OSHA must be REVIEWED by your VP/DSO, our 3rd party Safety consultant, Regional General Counsel, and Director of Safety BEFORE submission. 7. Once OSHA has received all the information, an acknowledgment is provided by letter or email, asking for a follow-up meeting or letting us know of an issue closure. 8. If a meeting is needed, Chelsey will INVITE all applicable parties to attend (3rd party consultant, Regional Counsel, etc.).
30 | OSHA Job Site Visit Protocol | SAFETY PLAYBOOK
SAFETY PLAYBOOK | Reporting Incidents | 31
SAFETY INCIDENT REPORT FORM
In the event of an accident, there are specified time frames within which the trade partners/suppliers must notify OSHA, depending on the type of injury that occurred. Call the nearest OSHA office, or if the incident occurs after hours, call the OSHA 24-hour hotline at 1.800.321.6742. Please refer to the chart below.
If any accident or incident occurs on the job site, small or large, it is the responsibility of the Site Manager to immediately fill out a safety incident report form, located in the Century Toolbox. This form is required to be completed if any of the following events occur: • Injury or Death
INJURED WORKER
- Trade Partners/Suppliers - Buyer/Prospective Buyer - Homeowner - Visitor • Employee Injury (Workers Comp) or Death • Company Property Damage or Theft
REPORT TO OSHA WITHIN 8 HOURS
YES
Was it fatal?
INSTRUCTIONS:
• Prior to filling out the safety incident report form: - Call 911 (if necessary) - Administer CPR/First Aid (only if certified) • Immediately notify your direct manager and Division Safety Officer (DSO) • Refer to the Century Toolbox home page to fill out the safety incident report form
NO
Was the worker admited to a hospital?
YES
• Fill out the form to the best of your ability. Please only provide factual information, and not opinions. This must be submitted within 24 hours of the incident. If hospitalization or a fatality occur, the report must be submitted within 2 hours of the accident. Focus on gathering as much information as you can. After receiving your submission, if there is anything missing, we may contact you to get more details. • Should the media, press, or an outside agency request information, direct all inquiries to your Division President or Division Manager, who will then contact our Legal team • Log the incident on SiteDocs (see page 37 for details)
NO
REPORT TO OSHA WITHIN 24 HOURS
Was there an amputation?
YES
NO
Did someone lose an eye?
YES
NO
NO OSHA REPORT REQUIRED
SAFETY PLAYBOOK | Reporting Incidents | 33
SITE DOCS
Century utilizes SiteDocs to uphold a higher standard of safety across the organization. With SiteDocs, a Site Manager can easily and accurately record job site safety, both compliant and non-compliant. The app allows Century to quickly respond to hazards and incidents on the job site in real time. Using your smartphone, tablet, or other internet-enabled device, you can use this tool to conduct job site observations, and weekly job site audits swiftly and efficiently.
Be sure to document any accidents that occur on the job site using the job site observation form in SiteDocs and complete the Safety Incident Report Form on Century Toolbox, as mentioned on page 35.
The Site Manger will receive an email from SiteDocs within the first week of employment with a link to register for access to the website and applications. Please login to Workday LMS for a detailed video on how to utilize SiteDocs.
34 | Reporting Incidents | SAFETY PLAYBOOK
SAFETY PLAYBOOK | Reporting Incidents | 35
TOOL BOX Talk
TOOLBOX TALKS
A toolbox talk is an informal group conversation that focuses on a specific safety concern. On a weekly basis, use these toolbox talks to encourage conversation and engagement. Toolbox talks instruct individuals and groups on how to avoid several workplace dangers. • All Century construction associates are required to conduct and distribute a weekly toolbox talk from the SiteDocs app • Each week, there will be a new specific topic of discussion to go over with your trade partners/ suppliers • The toolbox talks will be made available in both English and Spanish. All attendees are required to fill out the attendance form given Pointers on Conducting a Toolbox Talk • Try to hold the toolbox talk in an area free of noise and other distractions. If the workers cannot hear you talking or are distracted by other activities in the background, they will not be able to focus on your talk • Speak clearly and directly at a natural pace making sure all associates can hear you • Always document the meeting date, topic, trainer, and attendees. When completed, please upload the documents to SiteDocs
HAND TOOLS
Hand tool accidents could be prevented if everyone who uses hand tools would follow three simple rules: 1) Choose the right tool for the job. 2) Be sure the tool is in good condition. 3) Use the tool correctly. After choosing the right tool for the job, check it over. Is the tool in good shape? Is the pick or hammer handle secure and free of splinters? Is the cold chisel burred? Is the hand saw sharp? Use all tools the way they were meant to be used. If the tool is defective, turn it in and ask for a replacement. Always turn in tools at the end of the job. You are responsible for the inspection of all tools and should tag or mark any defective tools for immediate repair. Even a good tool must be used properly. Here are some precautions to take when using some common tools. When using hand saws, keep them sharp with teeth properly set and clean. Be careful when using your thumb as a guide to start a cut. When using chisels, have a mushroomed head dressed before using the chisel, wear your goggles and when possible, use a chisel bar holder instead of holding a cold chisel when it is struck by someone else. Discard worn wrenches having jaws that will not hold and be sure the adjusting screws are free of rust. Never use a wrench as a hammer. Don’t use a file as a pry bar and never use a file without a handle. Keep the file clean to reduce slipping hazards. Never use a screwdriver in place of a pry bar or chisel. Use the screwdriver that fits the screw. Have points dressed if bent, worn, or broken. Use an insulated handle screwdriver on all electrical work. When using a hammer be sure it has a securely wedged handle suited to the type of head. If the handle is wooden or fiberglass, watch out for splinters. Remember that carpenter or claw hammers are designed for driving or drawing nails. They should never be used to strike a cold chisel or other hardened steel tools. Safety Recommendations: _ _______________________________________________________________ Job Specific Topics: ____________________________________________________________________ Safety Data Sheet (SDS) Reviewed: _________________________________________________________ Attended By: ____________________________________________________________________________________ ____________________________________________________________________________________ ____________________________________________________________________________________
36 | Toolbox Talks | SAFETY PLAYBOOK
SAFETY PLAYBOOK | Toolbox Talks | 37
FIRE SAFETY
It is the Site Manager’s responsibility to ensure fire extinguishers are in working order and up to date. Depending on the jurisdiction requirements, all fire extinguishers must have updated inspection tags annually or bi-annually. Always follow Local Fire Department standards. In the event of a job site fire: • Evacuate all workers to a safe area • Call 911 • DO NOT re-enter a burning building/area If using a fire extinguisher is necessary, have another worker call 911 to have the Fire Department dispatched. A fire extinguisher is not intended to fight a large fire, rather, it’s used for escaping a fire.
Century construction job sites are required to have a minimum of a 5lb Class AB or ABC fire extinguisher. Class ABC is preferred because this type of extinguisher covers electrical, wood, plastic, and liquid fires. A smaller fire extinguisher is also permitted on-site, but only if a 5lb Class AB extinguisher is also present.
SAFETY PLAYBOOK | Fire Safety | 39
EXTINGUISHER CLASSIFICATIONS
FIRST AID KITS
CLASS A FIRES • Involve wood, paper, trash, and other materials that have glowing embers when they burn • Use a Class A or Class ABC extinguisher CLASS B FIRES • Involve flammable liquids and gases such as gasoline, solvents, paint thinners, grease, LPG (liquified petroleum gas), and acetylene • Use Class B or Class ABC extinguisher CLASS C FIRES • Involve energized electrical equipment • Use Class C or Class ABC fire extinguishers Trade partners/suppliers are responsible to have their own Class A fire extinguishers in their work area.
First aid kits serve as the first line of defense when it comes to addressing workplace injuries. A stocked and maintained first aid kit can save lives in case of hazardous or dangerous accidents. Every construction site must have a general first aid kit, which according to OSHA, must have a minimum of the following supplies:
• A box of adhesive bandages • Two 8 × 10-inch gauze pads
• Tweezers • Adhesive tape • Latex gloves • Pocket masks, resuscitation bag, or another form of resuscitation equipment • Instructions for how to request emergency assistance, such as facility-specific information to provide during a 911 call
• A set of standard-sized gauze pads (4 × 4 inches) • A package of gauze roller bandages, at least 2 inches wide • Two triangular bandages • Moistened towelettes to clean wounds • Scissors
Additional items that are not required, but advisable to have include the following: • Hand sanitizer • An automated external defibrillator • Antibiotic application • Antiseptic • A breathing barrier • A gel-soaked burn dressing • A cold pack • Eye/skin wash • A tourniquet • A sterile pad • A splint
• Eye covering with a working means of attachment, such as a strap • A first aid guide
It is the Site Manager’s responsibility to purchase a minimum of a 5lb class AB or ABC fire extinguisher.
It is the Site Manager’s responsibility to purchase and maintain a first aid kit on the job site.
40 | Fire Extinguisher Classifications | SAFETY PLAYBOOK
SAFETY PLAYBOOK | First Aid Kits | 41
Q & A
• What is Century’s safety slogan?
• What program do we utilize to document job site observations and weekly job site audits? How often are job site observations required to be performed and submitted?
• What type of fire extinguisher is required on every Century job site?
• How often must a Site Manager update the Safety Compliance Center?
• Toolbox Talks are Century’s method for educating our trade partners/suppliers about important safety protocols. How often do these talks need to occur?
• What are the OSHA Fatal Four categories? Which of the OSHA Fatal Four incidents contributes to the most deaths in the construction industry?
• If an accident occurs on the job site, what form must be submitted to Century’s National Director of Safety? Where is the form located?
42 | First Aid Kits | SAFETY PLAYBOOK
SAFETY PLAYBOOK | First Aid Kits | 43
TROPICAL STORM & HURRICANE PROTOCOL
RISK MANAGEMENT
The Risk Management team at Century is crucial to ensuring that our company and its leadership are aware of potential difficulties, aiding them in developing solutions, and lowering risk. Site Managers must notify Risk Management of a concern on their job site for a variety of reasons. Here are a few instances: Homes under construction (Builder’s Risk Coverage) • Vandalism • Theft • Tornado • Wind • Any other property damage to homes under construction
Massive storm systems frequently migrate toward land after developing over ocean water. Hurricanes bring tornadoes, flooding, storm surge (an increase in water level), powerful winds, and heavy rain. These storms can harm areas far inland and are dangerous.
Make your preparations right away to ensure your safety! • Develop, maintain, and distribute a list of emergency telephone numbers and email addresses for employees and authorities • Divisions must organize a damage survey and repair team. This team will be the first on the site to assess damage after the storm and make the job site safe for the return of the entire workforce • Find and avoid storing long-term materials in flood prone and low-lying zones. Determine how to best protect susceptible work in progress from harm, such as covering open trenches, sandbags, capping pipes, or boarding up doors & windows. Develop a list, procure, and store supplies necessary for preparing the site for a hurricane • Keep the project free from an accumulation of debris and scrap material that can become windblown hazards. This will reduce the amount of time necessary to complete preparations on the job site in the event of a hurricane emergency Site-Work: • Ensure that all loose materials are neatly stacked and banded • Make sure to remove everything from excavations and low-lying areas that could flood or be harmed by rising water, including tools, sheds, gang boxes, and small equipment • Remove any non- essential barricades • Anchor essential barricades • Ensure that incomplete underground utilities and storm drain systems are protected against the
• If applicable, ensure that fuel supplies, de-watering pumps, and generators are adequate for repairs after the storm • Be prepared to anchor or restrain anything that could blow away. Place netting on dumpsters, banding for tools and lumber, form work, scaffold planks, port-a potties, etc. If port-a-potties cannot be picked up, be sure to fill them with water. • Observe any material or equipment that have the potential to blow away, and make sure to restrain it • Be alert to job conditions that require increased attention or special material to reduce emergency preparation time • Ensure that all loose scrap material is gathered and disposed of in the dumpsters • Ensure that the dumpsters are emptied. If the dumpster service is unable to pull the dumpsters, they shall be securely covered with nets to prevent the debris in them from becoming windblown hazards infiltration of sand and silt • Ensure that all equipment is removed from excavations • If you cannot move cranes off site, be sure to lower mobile crane booms • Top off the fuel tanks of all equipment and ensure fill caps are properly secured and ensure fuel-operated equipment is in well-operating condition
• Hail • Fire • Flood
• Please report any of these types of claims that are more than $5,000
Completed Homes (General Liability) • Any construction defect/repair issue to a completed home that has caused damage more than $10,000 • A construction defect issue that involves the same defect issue in 3 or more homes
• Any time a homeowner threatens a lawsuit
Pollution Coverage: If there is any issue regarding pollutants, sediment runoff or storm water or mold, notify the Risk Management team immediately.
If you need to report an incident, please contact the National Risk Management Leader.
44 | Risk Management | SAFETY PLAYBOOK
SAFETY PLAYBOOK | Tropical Storm & Hurricane Protocol | 45
Made with FlippingBook Digital Publishing Software