National Warranty manual

S E C T I O N 5 — H OM E C OM P O N E N T S A N D T O P I C S

guaranteed by the manufacturer or Century Communities.

Coolant The outside temperature must be an appropriate temperature for the contractor to add coolant to the system. If your home was completed during winter months, this charging of the system is unlikely to be complete and will need to be performed in the spring. It is recommended that if you buy your home in a winter month that you contact the HVAC Company to schedule a time to have the system charged before the weather becomes too warm. The industry standard temperature for being able to properly charge the unit is around 70 degrees F. Non-emergency Lack of air conditioning service is not an emergency. Air conditioning contractors in our region respond to air conditioning service requests during normal business hours and in the order received. • The thermostat is set to “cool” and the temperature is set below the room temperature. • The breakers on the main electrical panel are on. (Remember if a breaker trips you must turn it from the tripped position to the off position before you can turn it back on.) • The 220 switch on the outside wall near the air conditioner is on. • The switch on the side of the HVAC unit is on. • The filter is clean to allow airflow. • The vents in individual rooms are open. • The air returns are unobstructed. • The air conditioner has not frozen from overuse. Even if the troubleshooting tips do not identify a solution, the information you gather will be useful to the service provider you call. TROUBLESHOOTING TIPS Before calling for service, check to confirm that:


Century Communities Limited Warranty Guidelines

We confirm that all appliance surfaces are in acceptable condition during your Pre-Close Orientation. We assign all appliance warranties to you, effective on the date of closing. The appliance manufacturers warrant their products directly to you according to the terms and conditions of these written warranties.


PA G E 5 . 3

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