| 3. Homeowner’s Responsibilities | 108 |
| 4. Coverage Exclusions and Limitations | 109 |
| 5. Requesting a Home Repair | 112 |
| 6. Resolving Disputes | 114 |
| 7. Attached Homes | 117 |
| 8. General Information | 117 |
| PART 1: APPLIANCES - CONSUMER PRODUCTS | 121 |
| PART 2: COUNTERTOPS, VANITIES, CABINETS AND MIRRORS | 121 |
| A. Laminated and solid surface counter and vanity tops | 121 |
| Gaps in seams should not exceed 1/16th of an inch. Counter and vanity tops should not deviate from level by more than 3/8th of an inch over a 10-foot length. Laminated surfaces should adhere to the base material. Counter and vanity tops that do not me... | 121 |
| Damage not caused by Century Communities is not covered under the Century Communities’ Warranty. | 121 |
| D. Cabinet units not level or not aligned | 122 |
| E. Cabinet or vanity surface cracked | 122 |
| F. Variations in cabinet or vanity finish | 122 |
| G. Gap between cabinet or vanity and ceilings or walls | 122 |
| H. Cabinet or vanity door or drawer is warped | 122 |
| I. Cabinet or vanity doors are not aligned | 122 |
| J. Cabinet or vanity drawer sticks or binds | 123 |
| K. Cabinet or vanity door will not stay open or closed | 123 |
| L. Mirrors | 123 |
| PART 3: DECKS | 123 |
| PART 4: DOORS | 123 |
| A. Bi-fold and pocket doors | 123 |
| B. Sliding glass doors and screens | 123 |
| C. Door is warped | 124 |
| D. Door panel split | 124 |
| E. Door sticks or does not open or close properly | 124 |
| F. Storm Doors | 124 |
| TIP: In homes where storm doors have been installed, they should be removed during spring and summer to prevent excess heat from being trapped between the storm door and the exterior door. Vented storm doors are recommended for doors that face direc... | 124 |
| H. Garage door openers | 124 |
| PART 5: DRIVEWAYS, PATIOS, SIDEWALKS, STEPS AND GARAGE FLOORS | 125 |
| A. Walkway, patio, step, stoop or driveway separated from the house | 125 |
| B. Water collects on concrete driveway, patio, sidewalk, step or stoop | 125 |
| C. Concrete driveway, garage floor, patio, sidewalk, step or stoop is cracked | 125 |
| E. Concrete finish has deteriorated | 125 |
| F. Asphalt driveways | 125 |
| G. Pavers | 126 |
| PART 6: DRYWALL, PAINT AND TRIM | 126 |
| A. Imperfections in drywall finish | 126 |
| C. Paint does not cover drywall or surface trim completely | 126 |
| D. Wallpaper has peeled or bubbled | 126 |
| E. Wallpaper pattern is not aligned | 126 |
| F. Trim is not flush to drywall or at joints | 127 |
| G. Trim is cracked or split | 127 |
| H. Trim surface shows nail holes, hammer marks or other imperfections | 127 |
| I. Repair work performed by Century Communities | 127 |
| PART 7: ELECTRICAL SYSTEMS | 127 |
| A. Smoke detectors | 127 |
| TIP: Most smoke detectors are powered by the home’s electrical system and include a battery back-up, so protection is not lost during an electrical outage. Homeowners should regularly test smoke detectors and replace batteries as recommended. | 127 |
| C. Ceiling fans | 128 |
| E. Circuit breaker trips | 128 |
| F. Switch, outlet, doorbell or light fixture does not work | 128 |
| G. Wiring does not carry specified load | 128 |
| PART 8: EXTERIOR SIDING AND TRIM | 128 |
| A. Vinyl siding | 128 |
| B. Cement board siding | 129 |
| C. Masonry | 129 |
| D. Stucco and synthetic stone siding | 129 |
| E. Wood siding | 129 |
| F. Trim board is split, twisted, bowed or cupped | 129 |
| PART 9: FIREPLACE AND CHIMNEY | 130 |
| A. Fireplace does not draw properly – smoke in living area | 130 |
| C. Fireplace collects water | 130 |
| D. Draft from fireplace or chimney | 130 |
| E. Artificial log gas fireplaces | 130 |
| PART 10: FLOOR COVERINGS | 131 |
| A. Vinyl floor covering has separated from subfloor | 131 |
| B. Vinyl floor covering has gaps at seams | 131 |
| C. Vinyl flooring shows ridges or depressions | 131 |
| D. Vinyl or resilient tile patterns are misaligned | 131 |
| E. Vinyl or resilient tile faded, stained or discolored | 131 |
| TIP: Heavy objects, such as appliances, should not be dragged or slid across vinyl or resilient tile surfaces as they may cause damage to the flooring. Damage to floor coverings caused by such actions is not covered under the Century Communities’ Wa... | 131 |
| G. Carpet is faded or discolored | 131 |
| I. Hardwood finish | 132 |
| TIP: Homeowners should only use cleaning products recommended by the manufacturer. To prevent damage, homeowners should avoid walking on hardwood floors with spiked heel shoes or sliding furniture and other heavy items over the floor. | 132 |
| K. Hardwood floor boards have gaps | 132 |
| L. Tile, brick, marble or stone cracked or loose | 132 |
| M. Grout or mortar is cracked | 132 |
| N. Repair work performed by Century Communities | 133 |
| PART 11: FOUNDATIONS, BASEMENTS, CRAWL SPACES | 133 |
| A. Non-structural basement or garage floor is cracked | 133 |
| B. Concrete floor or wall has efflorescence | 133 |
| C. Concrete floor surface is uneven | 133 |
| D. Basement wall or floor is damp | 133 |
| E. Exterior mildew and fungi | 133 |
| PART 12: FRAMING: FLOOR, STAIR, WALL AND ROOF | 133 |
| A. Floor or stair tread squeaks | 133 |
| B. Railing is loose | 134 |
| C. Wall is out of plumb | 134 |
| D. Wall is bowed | 134 |
| E. Roof sheathing | 134 |
| PART 13: HEATING, VENTILATION AND COOLING SYSTEM | 134 |
| A. System does not heat or cool sufficiently | 134 |
| C. Vibration from heating or cooling equipment | 135 |
| D. Condensate line is clogged | 135 |
| F. Refrigerant line leaks | 135 |
| G. Air filters and air return intakes | 135 |
| PART 14: PLUMBING | 135 |
| A. Toilet, sink or bath does not drain properly | 135 |
| B. Insufficient water pressure | 136 |
| C. Insufficient hot water | 136 |
| E. Plumbing fixture defects | 136 |
| F. Bathtub, shower or sink has surface cracks | 136 |
| G. Shower base flexes or squeaks | 136 |
| H. Sump pump and pit | 137 |
| PART 15: POOLS AND SPAS | 137 |
| PART 16: ROOFS AND GUTTERS | 137 |
| A. Shingle or tile missing, buckled, punctured or curled | 137 |
| B. Shingles or tiles have color or shading variations | 137 |
| C. Roof tile is cracked or broken | 137 |
| D. Water or ice standing on flat roof | 138 |
| E. Repair work performed by Century Communities | 138 |
| F. Gutter or downspout leaks or overflows | 138 |
| PART 17: SITE DRAINAGE, LANDSCAPING AND RETAINING WALLS | 138 |
| A. Water does not drain properly from lot | 138 |
| B. Settling | 139 |
| C. Landscape retaining walls | 139 |
| D. Sod, seed, plant or tree dies | 139 |
| PART 18: WATER LEAKS AND CONDENSATION | 139 |
| A. Plumbing fixture, supply line or shut-off valve leaks | 139 |
| B. Condensation | 139 |
| C. Caulking | 139 |
| PART 19: WINDOWS AND SKYLIGHTS | 140 |
| A. Window difficult to operate, will not stay in place or lock | 140 |
| B. Window grid is not level | 140 |
| C. Air leaks around windows | 140 |
| D. Moisture between window panes | 140 |
| E. Sand or dust infiltration | 140 |
| F. Storm shutters | 140 |
| PART 20: WATER WELLS AND SEPTIC SYSTEMS | 141 |
| A. Septic systems | 141 |
| B. Water wells | 141 |
| PART 21: LEAK PROTECTION | 141 |
| A. Water pipe freezes and bursts | 141 |
| B. Ice damming | 141 |
| D. Tub or shower surround or enclosure leaks | 142 |
| E. Roof Leaks | 142 |
| F. Wall, window, skylight or door leaks | 142 |
| G. Basement or crawl space leaks | 143 |
| H. Appliances and fixtures not installed by Century Communities | 143 |
| PART 22: STRUCTURAL DEFECT PROTECTION COVERAGE | 143 |
| A. Chimney has separated from the house | 143 |