National Warranty manual

C E N T U R Y C OMM U N I T I E S H OM E OWN E R M A N UA L

Manufacturer Warranties and Care Please take time to read all the warranties and care guides provided by the manufacturers of the consumer products in your home. For the most current information, you may also go on the website for each manufacturer for additional warranty and maintenance information. Although much of the information may be familiar to you, some points may differ significantly from homes you have had in the past. If any detail in our guidelines conflicts with the manufacturer’s recommendations, you should follow the manufacturer’s recommendations. The appliance manufacturers require that they work directly with homeowners if any repairs are needed for their products. Customer service phone numbers are listed on the manufacturer’s website and in the use and care materials for each appliance. Be prepared to provide the model and serial number of the item and the closing date on your home. For your convenience, we have included an Appliance Service information sheet among the other checklists in this manual. Appliance warranties are generally for one year but can be longer; refer to the literature provided by the manufacturer for complete information.

TIP: Be sure to activate specific manufacturer’s warranties by either completing the warranty information online or completing and mailing any registration cards included with their materials. This is critical so that in the event of a recall, the company can contact you and arrange to provide the needed correction.

EMERGENCY SERVICE

If you are faced with a FIRE OR LIFE-THREATENING EMERGENCY, CALL 911 IMMEDIATELY!

In the event of an emergency situation, it is very important to take immediate action to minimize the impact of the situation and contact the appropriate personnel as quickly as possible. Begin by inspecting items from your checklist. Troubleshooting tips appear in this manual for several of your home’s components. Please refer to the individual categories to review these hints found at the end of the corresponding sections. Often the appropriate action by you can solve a problem immediately or mitigate the situation until a trade technician arrives. If your review of the troubleshooting tips fails to solve the problem, please visit www. Centurycommunities.com and complete a warranty request. For emergencies that occur after hours, on weekends or holidays, consult your Customer Relations Manager on the best way to get assistance from the responsible trade.

PA G E 4 . 2

C E N T U R Y C OMM U N I T I E S

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