National Warranty manual
C E N T U R Y C OMM U N I T I E S H OM E OWN E R M A N UA L
Limit Walking Limit walking on your roof. Your weight and movement can loosen the roofing material and in turn result in leaks. Never walk on the roof of your home when the shingles are wet — they are slippery. Severe Weather After severe storms, do a visual inspection of the roof for damages. Notify your insurance company if you find pieces of shingle in the yard or shingle edges lifted on the roof.
TROUBLESHOOTING TIPS: ROOF LEAK Please keep in mind that roof leaks cannot be repaired while the roof is wet. However, please notify us as soon as possible regarding roof leaks.
Confirm the source of the water is the roof rather from a:
• Plumbing leak • Open window on a higher floor • Ice dam • Clogged gutter or downspout • Blowing rain or snow coming in through code required roof vents • Gap in caulking
Where practical, place a container under dripping water. If a ceiling is involved, use a screwdriver to poke a small hole in the drywall to release the water. Be careful to move personal items from this area. Even if the troubleshooting tips do not identify a solution, the information you gather will be useful to the service provider you call. If damage occurs, contact your homeowner’s insurance company to submit a claim. Report the leak to Century Communities during the first available business hours. Century Communities Limited Warranty Guidelines Century Communities will repair roof leaks during the warranty period other than those caused by severe weather, such as hail damage, or some action you have taken, such as walking on the roof. Roof repairs are made only when the roof is dry. Ice Dam An ice build-up (ice dam) may develop in the eaves during extended periods of cold and snow. Your homeowner insurance may cover any damage, which is excluded from your warranty. Inclement Weather Storm damage is excluded from warranty coverage. Notify your homeowner insurance company if storm damage is discovered.
PA G E 5 . 4 4
C E N T U R Y C OMM U N I T I E S
Made with FlippingBook - professional solution for displaying marketing and sales documents online